Waiting for CQC Registration

Personal Care at Home

Personal care means the practical, compassionate support someone needs to live safely and comfortably at home. We provide visits from just 30 minutes for tasks like a shower or a meal, up to longer visits for help with transfers, dressing, or settling for the night. Every visit is tailored to the person’s routine, preferences and goals.

What we can help with

  • Short visits from 30 minutes for showering, personal hygiene or meal prep.
  • Assistance with washing and dressing including modesty-respecting care and encouragement to remain independent where possible.
  • Toileting and continence support including catheter checks and safe continence care.
  • Transfers and mobility assistance using safe moving and handling techniques.
  • Meal preparation and dietary support including help with special diets and assistance with eating if required.
  • Support to get ready for bed and overnight checks to promote safe sleep and reassurance.
  • Accompanied community access such as GP appointments, social groups and short local outings.
  • Personal care for complex needs following clinical guidance where required.

Typical visit and how it works

1

Book or refer

phone, web form or referral from a clinician.

2

Free assessment

we visit to understand needs, home layout, equipment and preferences.

3

Personalised care plan

clear tasks, timing, primary carer and goals for independence.

4

Carer match and trial visit

meet the named carer; short trial to build rapport

5

Ongoing communication

visit notes, family updates and regular reviews to adapt support.

Staff training and safety

All carers hold DBS checks and complete mandatory training in safe moving and handling, infection control, medication prompts and person-centred care. Carers receive additional training for catheter, PEG/RIG or stoma care where required and are supervised by senior staff to maintain clinical safety and best practice.

Benefits

  • Quick, reliable help that fits around your day.
  • Maintains dignity and routine with respectful, consistent carers.
  • Reduces risk of falls, missed medication and malnutrition.
  • Enables families to balance caring responsibilities with work and life.

Frequently Asked Questions

How short can visits be?

We offer visits from 30 minutes for tasks such as a shower or meal preparation.

Yes; carers are trained in safe moving and handling and will use appropriate equipment as needed.

Yes — we provide escorted community visits and support for social activities. We cannot provide transport for clients.

We provide a clear written quote after assessment; urgent starts are possible subject to availability.

Request a free care assessment. Phone: 01206 266781, Email: info@premiercareessex.uk

About Us

Premier Care Essex provides professional, compassionate home care services across Essex, helping individuals live safely, comfortably, and independently in their own homes. Our dedicated team supports older adults, people with disabilities, and those needing specialist care with dignity and respect.

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Contact

Contact us

Office 22, The Colchester Centre, Hawkins Road Colchester Essex CO2 8JX

01206 266781
info@premiercareessex.uk

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